Citizens Bank & Trust Co
Full information about Citizens Bank & Trust Co — 201 East Main Street, Campbellsville, Kentucky 42718 Kentucky 42718
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Reviews
- ★ ☆ ☆ ☆ ☆I will be switching banks very soon due to the poor customer service and their need to argue with the customers just to get the last word in. This isn't the first time either. This has happened several times. I've been a loyal customer for over 10 years and it's kinda sad they treat their customers like this. I'm just glad she choose me instead of a elderly person that can't process feelings. Because she had me so upset I wanted to say disrespectful things to her. But I didnt. I quietly stepped out of the room to avoid further words being exchanged. They froze my debit card without even notifying me. Apparently a vendor I used was reported as a possible fraud. So, imagine my suprise coming home from vacation and wanting to shop for my son and being told my card was declined knowing the money was in there. Not only was I embarrassed but also dissapointed. & Apparently they had canceled my card back in February and hadn't contacted me one time to notify me. So when I go today to get a new card made and this Erica Elder bank employee starts being rude and argumentative , so I decide that was the last straw. I strongly suggest no one use this bank.By Amy Watson, February 05, 2018
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